Privacy Policy
Effective Date: September 4, 2026
Frameless Shower Doors by Luxe Glass LLC (“Luxe Glass,” “we,” “us,” or “our”) cares deeply about your privacy. This Privacy Policy explains what information we may collect, why we collect it, how we use it, and how we protect it. We believe in simplicity, transparency, and treating your information with care.
1. Information We Collect
When you visit our website, submit a form, communicate with us, or use our services, we may collect:
Contact information, including your name, email address, phone number, and address
Project information, including project type, property details, preferences, and consultation requests
Payment information processed securely by third-party payment processors, when applicable
Website usage information collected through cookies, analytics tools, and similar technologies
Communications you send to us, including emails, calls, text messages, and form submissions
2. Why We Collect Information
We may use your information to:
Respond to inquiries and consultation requests
Provide estimates, designs, installation services, and customer support
Schedule and manage appointments
Communicate with you about your project
Send service-related notifications and, where permitted, marketing communications
Understand how visitors use our website
Improve our website, services, systems, and customer experience
Maintain security, prevent fraud, and comply with legal obligations
We do not sell your personal information.
3. Cookies and Tracking Technologies
We may use cookies, analytics tools, advertising technologies, and similar systems to understand website activity, measure marketing performance, improve our website, and provide a better user experience.
You can manage cookies through your browser settings. Disabling certain cookies may affect how some website features function.
4. Sharing Information and Third Parties
We may share information with trusted service providers when necessary to operate our business and provide requested services. These providers may include:
Customer relationship management platforms
Website hosting and analytics providers
Communication and scheduling services
Advertising and attribution platforms
Payment processors
Contractors and service partners involved in fulfilling your project
We expect service providers to protect personal information and use it only for authorized purposes. We may also disclose information when required by law, to protect our legal rights, or to prevent fraud or harm.
5. Data Storage and Security
We use reasonable administrative, technical, and organizational safeguards to protect personal information. These may include encrypted systems, secure cloud services, access controls, and limits on who may access customer information.
No method of electronic transmission or storage is completely secure, so we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of certain information
Opt out of marketing emails or text messages
Withdraw consent where processing is based on consent
Ask questions about how your information is collected and used
To submit a privacy request, email [email protected].
7. Text Messages and Telephone Communications
If you provide your telephone number and consent to receive communications, we may contact you regarding consultation requests, appointments, project updates, customer support, and other services you requested.
Consent to receive marketing text messages is not a condition of purchasing goods or services. Message frequency may vary. Message and data rates may apply. You may opt out of text messages at any time by replying STOP. Reply HELP for assistance.
Mobile information will not be shared with third parties or affiliates for their own marketing or promotional purposes. Information may be shared with service providers that help us deliver messages and operate our communications, subject to appropriate confidentiality and data-protection obligations.
8. Children’s Privacy
Our website and services are not directed to children under 16. We do not knowingly collect personal information from children under 16.
9. International Visitors
If you access our website from outside the United States, your information may be transferred to, stored in, or processed in the United States. Data-protection laws in the United States may differ from those in your jurisdiction.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal obligations. The updated policy will display a revised effective date. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact:
Frameless Shower Doors by Luxe Glass LLC
Email: [email protected]